ServiceNow Partner · Asia Pacific & Japan
Where intelligence meets execution.
ServiceNow consulting, implementation, managed services, apps and AI agents.
Certified architects. Delivered across APJ.
Why NyxMinds
ServiceNow should move your business.We make sure it does.
Architect-led
Certified architects on every engagement.
The people who design it stay to deliver it.
Clean core
Upgrade-safe by design.
Configure first. Customise only when it pays.
AI-ready
AI agents, in production.
Service desk, HR and security agents, governed in AI Control Tower.
One partner.Every stage of ServiceNow.
Consulting
Strategy that ships.
2-week Health Checks, roadmaps, clean core, AI readiness.
Implementation
Live, on schedule.
New builds, migrations and upgrades — led by certified architects.
Managed Services
Always improving.
Support, releases and a backlog that actually moves.
Build
Apps on ServiceNow.
Custom apps plus HR, security and service desk agents. MVPs in 8–10 weeks.
In it with you.Your success is our scorecard.
Certified depth
Certified where it counts.Across the whole platform.
275+
ServiceNow certificationsHeld across our teams in Australia, Singapore, Philippines, India and Japan.
110+
Core certificationsMainline implementation credentials.
5
Architecture-credentialed expertsIncluding a Certified Master Architect, 3 Certified Technical Architects and an Architecture Excellence credential.
Industry accreditations
Industries we have delivered in
Delivery experience
Otto · AI Agents
AI that ships.In production, not in pilot.
ServiceNow AI delivery accreditations held by our team
Sense. Decide. Act. Secure.
Governed end to end in AI Control Tower.
AI Control Tower · Security · EmployeeWorks
Govern AI. Secure the enterprise.Better work for every employee.
AI Control Tower
Every AI agent, governed.
Discover, observe and govern agents against NIST and EU AI Act frameworks, and stop one that oversteps.
Autonomous Security and Risk
Threats triaged and fixed, fast.
Armis asset intelligence and Veza identity governance, with a security agent on triage.
EmployeeWorks
One front door for employees.
Ask once. Otto routes it to the HR, IT and workplace agents that get it done.
Results.Not slideware.
120days
From contract to go-live.
Transformed global HR operations for a leading energy group, delivering AI-powered employee services, intelligent automation and a unified HR experience for a 40,000-strong workforce.
1click
To launch a new country.
Engineered a scalable global customer service platform for a logistics leader, automating country onboarding and standardising service delivery across international markets.
Platform health.
Expert-reviewed.
Delivered an independent ServiceNow configuration assessment for a major Australian water utility, reviewing platform architecture, ITSM and ITOM practices to identify improvement opportunities and guide future platform optimisation.
Beyond go-live.
Continuous value.
Supporting an Australian financial institution through ongoing ServiceNow managed services, combining specialist technical expertise, platform enhancements and strategic guidance to strengthen service operations and support continuous improvement.
“Incredible work and dedication across the board. Keep raising the bar.”
Based in 5 countries.Delivering across APJ.
Find your local teamServiceNow, briefly.The latest, explained by our architects.
ServiceNow Flow: an AI service desk in Slack and Teams
Live in a day, with no implementation project. Generally available in North America and EMEA from Q4 2026.
Read more ›AI Control Tower moves from monitoring to enforcement
Discover, observe, govern, secure and measure every agent, and stop one that oversteps its permissions.
Read more ›Autonomous Security and Risk, built on Armis and Veza
Asset and identity intelligence feeding security, risk and remediation workflows.
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